At Scratch, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you share with us.
We may collect personal information you provide when creating an account, using our services, or contacting support. This includes:
We use cookies and similar tracking technologies to analyze user activity, improve our website, and personalize your experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our services. You can control your cookie preferences through the consent banner or your browser settings.
We use your information to:
We do not sell your personal data. We may share it with trusted service providers for analytics, hosting, payment processing, and communication—strictly for operating and improving our services.
For example, we partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
We implement industry-standard security practices to safeguard your data. This includes encryption, secure servers, and regular audits. However, no system is 100% secure, and we cannot guarantee absolute security.
You can access, update, or delete your information by logging into your account or contacting our support team. You may also opt-out of marketing emails at any time.
We may update this policy from time to time. We’ll notify users via email or in-app notifications when significant changes are made. Your continued use of Scratch indicates your acceptance of the updated policy.
For any questions about this policy or your data, please contact us at info@scratch.us.com.